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Four questions. Less than a minute.

How it works

01 → Tell us how you brew 02 → Choose your flavour 03 → Pick your comfort level 04 → Get matched

Who this is for

Those new to speciality coffee Filter brewers Espresso drinkers Coffee explorers

Equipment & tools

Start with the equipment that shapes every cup

Find the right equipment and tools by starting with how you brew. Compare the core setup, then add the tools and accessories that make it easier to use every day.

Grinders

Choose a grinder around how you brew, how often you switch coffees and how much effort you want in your daily routine.

Machines

Explore manual, single-boiler, dual-boiler and portable options for different drink routines, spaces and levels of control.

Choose the tools around your brewing method

Explore complete routes for manual brewing, espresso preparation, serving, maintenance and everyday setup.

Filter brewers

Pour-over, immersion, pressure and automated filter brewing, with the essentials each method needs.

Barista tools

Dose, distribute, tamp, extract, steam and serve with tools organised around the espresso workflow.

Accessories

Scales, kettles, papers, water preparation, storage, cleaning, spares and serving pieces.

Everyday essentials

Go directly to the supporting category you need without searching through the full accessories range.

Filter papers

Water preparation

Drinkware & servers

Storage

Cleaning

Buying guidance

Clear answers to the questions that matter before you commit.

Can one grinder cover espresso and filter?

When does a burr upgrade matter?

Should I choose an electric or hand grinder?

Which burr size fits my grinder?

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Home For You

For You

Make room for your next favourite.

Find coffees that fit your taste, save favourites and keep your taste preferences in one place.

Create an account or log in to save favourites, shape your recommendations and choose whether browsing history helps personalise your page.

Create an account Log in

What you can do with an account

Coffee matched to your taste

Discover coffees shaped by your Find my coffee answers and the favourites you save.
Favourites you can come back to

Keep your taste profile and favourite products together. Add or remove favourites across the shop.
Brewing setup, coming soon

Accessories and essentials for your brewer or espresso machine will appear only when compatibility is verified.
Pick up where you left off

Find recently viewed products in one place when you choose to save browsing history.

Start with Find my coffee to explore your taste, then log in to save your taste profile to your account.

Find my coffee

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Customer support

How can we help?

Questions about an order, a product or anything else? Send us a message and include any details that might help.

For order questions, include your order number. For product issues, you can attach photos or documents in the form.

Product support

Warranty & repairs

Tell us about your item and the problem you’re experiencing. We’ll review your request and explain the next steps.

Have your order number to hand. All fields are required unless marked optional.

Send us a message

Share the details below and our support team will get back to you.

Request a warranty review or repair

Complete the required fields so we can review your request.

Evidence may be required to fully investigate any potential issues. Submitting without photographic or video evidence may result in delays to your claim.

Video over 10 MB? Add an unlisted YouTube link, or share it through Vimeo, Google Drive or Dropbox. Paste the link here and enable viewing without signing in or requesting access.

Warranty and repair terms and conditions

I have read, understand and agree to the warranty and repair terms and conditions.

Big Sur

China

Founded in Shanghai in 2016, Big Sur focuses on expressing coffee variety and origin through careful Loring roasting. The team works directly with producers and estate owners to source green coffees that reflect the places they were grown.

10 coffees available

Nothing available from Big Sur right now

Explore the wider coffee library while we wait for this roaster’s next release or restock.

Browse all coffee